Contact Us

PNW Sanitary operates as a division of Ace Race Parts, Inc. from our Olympia, Washington facility. Our dedicated warehouse team focuses on packaging and shipping orders throughout the day to ensure fast and accurate fulfillment to anywhere in the world.

All order cancellation and order edit requests must be submitted via email. We do not process cancellations or modifications over the phone.

Need Assistance?

Visit our Customer Support Portal for answers to common questions, including order tracking, cancellations, return requests, and product information. Our portal also includes links to warranty details, policies, and technical resources for PNW Sanitary components.

Visit Customer Support Portal →

  • Support

    Already purchased and have a question about your product? Try our FAQs.

  • Returns

    We understand things don't always work out. Visit our returns pages for more.

  • Shipping

    Want to track your order, or get an idea how long delivery may take or see our policy?