We are committed to shipping all orders swiftly and accurately. Our cutoff time for same-day shipping is 12pm Pacific Time, Monday through Friday. While we make our best effort to ship all orders received before our cutoff time on the same day, there may be instances when an order cannot be shipped immediately. We guarantee same-day shipment for orders that select an expedited shipping method (such as UPS Next Day, 2 Day, 3 Day, or FedEx International Priority) and are received on or before the cutoff time.
The following shipping methods are the only shipping methods that offer a "service guarantee":
In cases of late delivery for UPS shipping methods that come with a service guarantee, any requests for a refund of shipping charges will be subject to the official UPS Service Guarantee. We will make every effort to recover shipping charges from UPS if a delivery is late; however, we cannot guarantee a refund if UPS chooses to deny the request for a shipping refund.
USPS Priority Mail is NOT a guaranteed express shipping service. The estimated delivery timeframe provided by USPS is an estimate only and does not come with a guarantee from either USPS or Ace Race Parts. Neither USPS nor PNW Sanitary can refund or discount shipping charges for shipments that do not arrive within the estimated delivery window via USPS. If you require the most reliable and fastest delivery method, please choose UPS Next Day Air, 2 Day Air, or 3 Day Air as your shipping option.
PNW Sanitary offers free and discounted, referred to as "Flat Rate", shipping on all qualifying orders. Qualifying orders are orders that have meet a specific net order value and are shipped to addresses within the continental United States only. The following table lists the three available tiers, by net order value, of Free and "Flat Rate" shipping offers available.
|
NET ORDER VALUE |
NET SHIPPING COST |
|---|---|
| From $0-$99 | Carrier Calculated |
| From $100+ | Free UPS Ground Shipping |
Note: All orders that quality for "Free & Flat Rate" shipping rates will be shipped via UPS Ground or FedEx Ground, at our discretion. Expedited, or Express, shipping is not available for "Free & Flat Rate" shipments. "Flat Rate" does not imply the order will be shipped via USPS Flat Rate or within the delivery time frame of USPS shipments.
Pacific Northwest Sanitary (PNW Sanitary), a division of Ace Race Parts, Inc., is based in Olympia, Washington. As a 3-A License holder and manufacturer, we deliver premium sanitary fittings with in-house PMI testing and full material traceability. Unlike resellers, we manufacture what we certify, giving you direct access to quality stainless solutions for critical industries.
